TERMS OF SERVICE
INTRODUCTION
This website is owned and operated by Rosetta Fine Jewellery FZCO (hereinafter “We”, “Rosetta”, “Rosetta Fine Jewellery”, “The Company”) having its registered address at:
UNIT NO. 23-D, 23RD FLOOR, SILVER (AU) TOWER, JUMEIRAH LAKE TOWERS (JLT), DUBAI, UAE.
By using www.rosettafinejewellery.com, you agree to the Terms and Conditions listed below. These terms are applicable indefinitely and may be amended without notice. Continued use of the website implies acceptance of updated terms. All content on this website, including copyright, belongs to Rosetta Fine Jewellery FZCO. No part of the website may be stored, copied, or reproduced without written consent.
ONLINE PAYMENT
All payments on www.rosettafinejewellery.com are securely processed. We accept most major credit and debit cards including Visa, MasterCard and American Express. We will confirm availability and dispatch details before processing any order. If an order cannot be completed, you will be notified via email/call.
At this time, online payment is not available.
To complete an order, please contact our WhatsApp Client Service:
📞 +971 52 334 5201
CREDIT CARD DETAILS
By providing payment details you confirm the card belongs to you and the information is valid. Rosetta Fine Jewellery will not share payment details with third parties except when required by law or fraud investigation. The Company is not liable for unauthorized use of a card. If a payment is processed before confirmation is received, please contact: +971 52 334 5201
ORDER ACCEPTANCE & PRODUCT POLICY
Products displayed constitute an invitation to offer. Your order represents an offer and may be accepted or rejected in full or partially. Acceptance occurs only upon dispatch of the product(s). Items may be shipped separately. Product colors may vary slightly due to display settings. All items are handcrafted and may have minor variations. Packaging may differ from images shown. All products are subject to availability. Rosetta Fine Jewellery may limit supply, quantities, or order value.Pricing may change without notice due to fluctuations in material costs.DELIVERY SCHEDULE A tentative delivery timeline will be shared in your formal order confirmation email. Order status and tracking details may be accessed via your tracking code.
CUSTOMER OBLIGATIONS
You agree to:
•Provide accurate and complete account information.
•Update such information when necessary.
•Review product descriptions before purchasing.
•Ensure a correct delivery address.
If incorrect information results in failed delivery, any additional delivery costs will be borne by you. Rosetta Fine Jewellery reserves the right to validate information and suspend access if fraudulent or inaccurate information is detected.
SITE SECURITY
Users are prohibited from:
• Attempting to access unauthorized data.
• Attempting to breach system security.
• Uploading malware, bots, viruses, or automated scripts.
• Sending unsolicited promotional communication.
Such violations may result in legal action.
CANCELLATIONS
By Rosetta Fine Jewellery
Orders may be cancelled for:
• Availability limitations
• Pricing or product inaccuracies
• Fraud alerts
• System errors
Refunds will be issued if payment has been collected.
By Customer
Once items have been processed or dispatched, cancellation may not be possible.
DISCLAIMER
Rosetta Fine Jewellery owns all content across the website, including images, designs, text, and intellectual property. You may print or download pages only for personal non-commercial use. We are not responsible for minor product variations due to monitors, screens, or natural material differences.
COPYRIGHT & TRADEMARK
All intellectual property—including text, product designs, images, programs, and downloadable content—belongs solely to Rosetta Fine Jewellery FZCO. No rights are transferred by accessing the website.TERMINATION These terms remain active unless terminated by either party. Rosetta Fine Jewellery may terminate access without notice. Upon termination, all downloaded materials must be deleted. Any obligations prior to termination remain enforceable.
ARBITRATION
Any dispute arising from site use or this agreement will be settled through arbitration by a neutral arbitrator appointed by Rosetta Fine Jewellery.
Location: Dubai, UAE
Language: English
GENERAL TERMS
• These terms do not create a partnership or agency relationship.
• Notices may be sent via email or registered post.
• Invalid clauses will not affect remaining enforceable terms.
Rosetta Fine Jewellery may transfer its rights without prior notice.